ORDERING & PAYMENT :
Who is eligible to purchase on your site?
Only clients who are over the age of 19 and live in Canada are qualified to make purchases.
What kind of payments do you take?
Any type of cryptocurrency , if your coin is not listed please send us an email and we will get it finalized.
What should I do if there’s an issue with my order?
If you encounter an issue with your order such as a missing, defective, or incorrect item, rest assured that we are committed to assisting you in rectifying the situation. Here are the steps to follow:
Contact our Support Team by email at:
support@premeyum.co
Provide Order Details: In your communication, please include your order number, the name of the problematic product, and a detailed description of the issue. Please also attach any relevant photos or videos of the defective product for a more accurate assessment. Photo of packing slip along with all the products!
Following the receipt of this information, we will promptly work towards a resolution.
SHIPPING :
What are the shipping fees?
Free Canada Post XpressPost shipping over $200. If less than $200, it will be an additional $20 for shipping.
Is a signature required to receive my package?
We ship orders with signature required on all orders above $250. This is an extra security measure to protect your purchase from postal theft. If you do not want this option for your order, please add a note to your order on the Checkout Page and request for no signature.
However, if you request no signature and your item has been marked as delivered, we have no liability on the package if it is deemed missing.
How long does it take to receive my order?
We offer free Xpresspost shipping on all orders. Please note that this service usually arrives within 1-3 business days to most parts in Canada as advertised by Canada Post. In some cases, if you reside in a rural area or small population city, it may take up to 4 business days. This usually is the case for provinces such as New Brunswick and Prince Edward Island.
When does my package get shipped?
Orders paid before 11:00AM (PST) will ship the same business day. Any orders paid for after 11:00AM (PST) will be shipped the following business day (excluding weekends & holidays).